Communication Policy

Communication Policy

Staying Connected Throughout the Academic Year

Connected Parents. Supported Students. Successful Futures.

At AILT Global Academy, we believe that effective communication between parents and the school is essential for student success. Regular communication ensures that parents remain informed, involved, and actively engaged in their child's educational journey.

Our Communication Philosophy

We are committed to providing communication that is:

Timely
Transparent
Accurate
Respectful
Student-Centered

Official Communication Channels

Parents should rely only on the following official communication channels:

📱 EDUCODEX Parent Portal
📧 Official School Email
📲 Official WhatsApp Broadcast
📄 School Circulars & Notices
🤝 Parent Meetings
🌐 Official School Website

Information received from unofficial sources should not be considered official school communication.

EDUCODEX Parent Portal

The primary digital platform for parents to conveniently access important student information.

📚 Academic Information: Examination Results, Assessment Reports, Academic Progress Updates
📅 Attendance Information: Daily Attendance Status, Attendance Summary, Leave Records
💳 Fee Information: Fee Statements, Payment History, Pending Amounts, Digital Receipts
📢 School Communication: Circulars, Notices, Event Announcements
🏠 Hostel Information: Hostel Updates, Student Welfare Information

WhatsApp & Email Communication

The school uses official WhatsApp broadcast services and emails for important updates.

WhatsApp: Important Announcements, Emergency Notifications, Event Reminders, Parent Meeting Notices
Email: Academic Reports, Fee Communication, Event Invitations, Important Announcements

Parents should save the official school number and ensure their registered email address remains active and updated.

Parent–Teacher Meetings (PTM)

Regular PTMs provide opportunities for meaningful discussion regarding student development.

Academic Progress Review
Behaviour & Discipline Discussion
Strengths & Areas for Improvement
Goal Setting & Future Planning

Parents are strongly encouraged to attend all scheduled PTMs.

Response Time Expectations

The school strives to respond to parent queries in a timely manner.

General Enquiries: Within school working hours.
Urgent Matters: As soon as reasonably possible.
Emergency Situations: Immediate communication will be initiated where necessary.

Communication Etiquette & Confidentiality

To maintain a respectful and productive partnership, all communication should be:

Respectful
Professional
Constructive
Solution-Oriented

Student information will be shared only with authorized individuals and through approved communication channels.

Parent Responsibilities

Parents are requested to:

  • Check communication channels regularly
  • Read notices carefully
  • Respond to important communications promptly
  • Attend scheduled meetings
  • Update contact details when necessary
  • Use official communication channels

EDUCODEX Parent Portal

The EDUCODEX Parent Portal serves as the primary digital platform for parents. Download the app or log in via the web portal to stay up to date with your child's academic progress, attendance, fees, and school circulars.